Refund and Return Policy
Last Updated: May 28, 2026
Welcome to Pet Service WebMart. We value our customers and aim to provide the best pet services and products. Please read our Refund and Return Policy carefully.
1. Service Cancellation
Customers may cancel booked services before the scheduled appointment time. Late cancellations may not be eligible for a refund.
2. Refund Policy
Refunds will be processed only in eligible cases such as:
Service not provided
Duplicate payment
Order cancellation before processing
Approved refunds may take 5–7 business days to process.
3. Product Returns
Customers may request a return for damaged or incorrect products within 3 days of delivery.
Returned products must:
Be unused
Be in original packaging
Include proof of purchase
4. Non-Returnable Items
The following items cannot be returned:
Opened pet food products
Used pet accessories
Customized items
Grooming or completed pet services
5. Damaged or Wrong Products
If you receive a damaged or incorrect item, please contact us immediately with photos and order details.
6. Exchange Policy
Product exchanges are available only for damaged or incorrect items, subject to stock availability.
7. Contact Us
For refund or return requests, contact us:
Email:
petservicewebmart@gmail.com
Phone: +91 1234567890
Thank you for choosing Pet Service WebMart.